Page: Refund policy
In the event that you encounter any problem with your subscription, do not rush to make a refund in your bank, because it will take more than a month with you to return your money. If you told us about the problem and we could not solve it, then we will Refund your money immediately.
Information we need to resolve any issue you may have
- What is your device?
- Does your internet work well?
- What app do you use to run the subscription?
- Do you use a VPN?
If you are using VPN, please disable it and try
Please send us a screenshot of your problem.
Platinum IPTV Support
Feel free to contact us
All Time 24/7
Sunday – Saturday
8:00 AM – 9:00 PM